Auto Shark LTD is a Used Car Sales Company Registered in England with the primary place of business located at Auto Shark, Unit 11, Parkgate Complex, Rawmarsh Road, Rotherham, S60 2UR.
Our company number is 12257980. We are available for contact 7 days a week via email on autoshark19@gmail.com and will aim o reply to you as rapidly as possible within 72 hours!
- What services are we offering?
We provide the opportunity to find out a quick quote regarding the finance of a motor vehicle and how much credit will be available to you. Our system has been designed to provide you with this information very quickly and you will then be in a position to select the vehicle of your choice. We encourage all customers to create the applications in the comfort of their own homes while remaining under no obligation to purchase the vehicle unless you are happy with the condition and type upon viewing.
We are NOT inviting you to make an application for a loan or a hire purchase facility. As and when you decide to purchase a motor car our associate dealer will prepare and submit an application for a specific loan or credit.
- What enquiries will we make about you?
During a finance application we will enquire in your personal information such as but not limited to: your date of birth, driving license number, employment and living history, salary and uses of the vehicle.
Should you decide to purchase a vehicle, our partner finance agencies will also run a credit check upon the application before making a final credit offer. Any lender with whom you complete a formal contract for credit will disclose details to these agencies about how you conduct your agreement with them.
- Data Protection and Privacy?
Subject to the disclosures made in the finance application:
i) We will not collect sensitive personal information about you – concerning your health, racial or ethnic origins or political or religious beliefs.
ii) We will not disclose any of your personal information to any third party.
iii) We will use personal information and preferences to enhance our promotional efforts and to analyse usage of our website to improve its content for the purpose of improving the site to meet the needs of customers.
iv) We analyse all information received through customers or prospective customers so as to determine the browser type, the operating system being used, the lP address and the lnternet Service Provider. We gather up this data for our own purposes and in a way that ensures that your personally identifiable information is never disclosed to a third party. Demographic third party profile data may be used to provide collective user profiles to our advertising and marketing consultants from time to time, but this will be done in such a way that you cannot be personally identified.
v) We conduct email surveys occasionally asking customers for information relating to their postal code, their age, or income levels – but such information that you may provide will be protected in the way we have explained and you may opt out of receiving future survey mailings by contacting us in the way we have described previously(by telephone / fax/ email / post).
vi) lt is possible that third parties may unlawfully intercept or access transmissions or private communications and in that event we cannot guarantee that your personally identifiable information with us will always remain absolutely private, but we use standard practices to protect your privacy.
- Refund and Returns Policy:
As per the Consumer Rights Act 2015, our refunds/returns policy is 30 days from the date of purchase and is subject to the following terms:
- A return must be based on a fault in the vehicle that is not under the general wear and tear i.e timing belt, water pump, clutch/gearbox wear down, break pads/disks and body work on the vehicle such as rust. For a full list of exclusions please see your sale terms and conditions.
- For a return we do require a garage diagnostic to prove the issues within the vehicle which would be paid for at your own cost.
For any more information/ inquiries please contact us on autoshark19@gmail.com and speak to our sale advice team.
